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OR Jewelry - Store Policies  

If your question is not answered below,
You may also call us – 972-3-6195042
Phone hours are Sunday through Thursday: 10:00am- 4:00pm GMT+2


1. Payment Information

OR Jewelry accepts the following forms of payment:      American Express,

   MasterCard,

    Visa.

2. Privacy and Security


OR Jewelry places the highest value on your privacy and security. We take the protection and proper use of your personal information seriously, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

OR Jewelry does not share customer information (including e-mail addresses) with any outside parties. We may only disclose information when you tell us to do so, to identify or contact you, or to protect your rights or the rights of OR Jewelry as required by law.

Even within OR Jewelry we restrict access to your information only to those individuals who need it to provide you with products or services available from our company.

OR Jewelry utilizes  SSL Encryption and Hacker Safe Daily Certification to ensure a secure and worry-free shopping environment. We are also a certified member of the Better Business Bureau Reliability Program. Transactions processed through Or Jewelry are always 100% safety guaranteed.

3. Shipping Terms
Shipping information

Israeli customer : add 16% Vat 

EMS (Express Mail Service)Cost: $20 (free for orders above $350)
Delivery time: 2-5 business days.

EMS, the guaranteed worldwide courier service, is an international expedited shipping option offered by the Israel Postal Authority and 200 postal administrations worldwide. EMS guarantees delivery times of within 2-5 business days to main destinations worldwide with Internet tracking.

We offer FREE EMS shipping for orders above $350.
To learn more about
EMS, please visit the Israeli postal website:
http://www.postil.com/postshirut.nsf/misparide/400?opendocument

Registered mailCost: $5 Delivery time: 8-21 business days.
Note: The shipped items will require a recipient signature to validate it has arrived to its destination.

Please note that not all items are available at stock and it may take some time before we ship it. If you have a due date please write it to us so we can advise you if there is a problem.

Tracking your orderWe send shipping notification to all our clients that includes the package tracking number.The EMS shipping can be tracked day or two after shipping. The Registered shipping can be tracked only after the carriers enter information which can take almost as shipping time. Tracking can be made using your country main post service:

United state – http://www.usps.com
Canada -
http://www.canadapost.ca/
France -
http://www.fr.chronopost.com/
United Kingdom - Royal Mail -
http://www.royalmail.com/portal/rm
Australia post -
http://www.auspost.com.au/
Germany - Deutsche Post -
http://www.deutschepost.de/dpag?xmlFile=828&lang=de_EN
Belgium - De Post: -
http://www.post.be/site/nl/languageSelection.html
Spain - Correos -
http://www.correos.es/dinamic/plantillas/home1.asp


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